Refund policy
Updated on October 27, 2026. This text is for information only and does not replace professional advice.
You can reschedule at no cost up to 48 hours before. Digital products are not refundable because they download instantly.
Mentoring and workshops
- You can reschedule at no cost up to 48 hours before the agreed date.
- With less than 48 hours’ notice, there is no refund.
- If Rosa Alexandra cancels, we refund 100% of what you paid.
Digital products
They are not refundable because they download instantly. If the file does not open or arrives damaged, write to us and we will send it again.
Prices
Prices are in Canadian dollars (CAD).
Digital product prices do not include tax. On the Stripe payment page, the GST/HST for the province of your billing address is added, and you see the total before you pay.
How to request it
Write to info@rosaalexandra.com or on WhatsApp at 647-449-1820, with your name and the date or the product.
This policy does not limit the rights that consumer protection law gives you.
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